TERMS & CONDITIONS
Last Updated: 1 October 2026
These Terms and Conditions (“Terms”) govern your access to and use of the Deal 360 website, platform, applications, services, tools and related features (collectively, the “Platform”).
Deal 360 is operated by Deal Threesixty Services FZCO, Dubai, United Arab Emirates (“Deal 360”, “we”, “us” or “our”).
By accessing, registering for, or using the Platform, you agree to these Terms and our Privacy Policy.
If you do not agree to these Terms, you must not use the Platform.
1. ABOUT DEAL 360
Deal 360 is a technology-enabled real estate platform designed to connect and support participants in the UAE property market, including buyers, tenants, property owners, landlords, investors, real estate agents and brokerages.
The Platform may provide features including property listings and discovery; buyer and tenant Requirements; seller and landlord Listing Intent; agent and brokerage profiles; verification features; matching between demand, property supply and real estate professionals; lead access and lead unlocking; proposals and communications; agent-to-agent functionality; private and off-market opportunities; brokerage and team management; Property Manager tools; subscriptions, credits and paid features; referral and incentive programmes; analytics, notifications and related functionality.
Features may be introduced, changed, restricted, suspended or removed as the Platform develops.
2. DEAL 360 IS A PLATFORM
Deal 360 provides technology, information, matching, communication and related platform services.
Unless expressly stated otherwise, Deal 360 is not acting as a real estate broker, agent, property developer, property owner, landlord, buyer, seller, tenant, lender, financial adviser, investment adviser, legal adviser, property valuer or party to a property transaction.
Any property transaction, agency appointment, tenancy, sale, purchase, commission arrangement, brokerage agreement or other arrangement entered into between users is between those parties.
Deal 360 does not receive a real estate commission merely because users connect or transact through the Platform unless a separate written agreement expressly provides otherwise.
Users remain responsible for obtaining their own legal, financial, property, tax and other professional advice before entering into any transaction.
3. ELIGIBILITY
You must have legal capacity to enter into these Terms.
Where you use Deal 360 on behalf of a company, brokerage or other organisation, you confirm that you have authority to bind that organisation to these Terms.
Professional users must hold all licences, registrations, permits and approvals required to perform their activities in the relevant jurisdiction.
Deal 360 may require evidence of eligibility or authority at any time.
4. ACCOUNTS
Certain Platform features require an account.
You agree to provide accurate, complete and current information and to keep your account information updated.
You are responsible for maintaining the confidentiality of your login credentials, activities carried out through your account, preventing unauthorised account access and notifying Deal 360 promptly if you suspect unauthorised use.
Accounts are personal to the registered user or registered organisation and may not be sold, transferred or shared except where Deal 360 expressly permits team or brokerage access.
We may require additional authentication or verification measures where reasonably necessary for security or compliance purposes.
5. VERIFICATION
Deal 360 is designed around verification and may verify agents, brokerages, listings, properties, owners or other users and information.
Verification may involve reviewing identity information, Emirates ID or other identification, Broker Registration Number (BRN), Office Registration Number (ORN), company or professional information, property permits, title deeds or ownership evidence, listing information and other supporting documents.
A “Verified”, “Checked”, “Approved” or similar badge or status means only that specified information or documentation has passed Deal 360’s applicable verification process at a particular point in time.
Verification is not a guarantee, warranty or endorsement of a user’s identity, professional competence, conduct, financial standing, property ownership, authority, listing accuracy or the outcome or safety of any transaction.
Users should conduct their own due diligence before entering into any transaction.
Deal 360 may refuse, revoke, suspend or repeat verification where information is incomplete, outdated, inconsistent or otherwise raises reasonable concerns.
6. PROFESSIONAL USERS
Agents and brokerages using Deal 360 must maintain all legally required professional licences and registrations; provide accurate BRN, ORN and other regulatory information where requested; comply with applicable UAE and emirate-level real estate requirements; act only within the scope of their authority; ensure listings and representations are accurate and authorised; keep property availability and pricing reasonably current; respect user privacy and communication preferences; use leads and personal information only for legitimate property-related purposes; and comply with applicable advertising, marketing and data protection requirements.
Deal 360 may request evidence of continued licensing or authority.
7. LISTINGS AND PROPERTY INFORMATION
Users submitting property information must have the right and authority to submit that information.
You must not knowingly submit false or misleading listings, unauthorised properties, materially inaccurate prices or property details, unavailable properties represented as available, duplicate or deceptive listings, misleading photographs or media, or content that infringes third-party rights.
Deal 360 may review, verify, rank, restrict, reject, remove or request changes to property content.
Although Deal 360 may perform verification and quality-control measures, we do not guarantee that every listing or item of property information is complete, current or error-free.
Property availability, price and transaction terms can change and should be independently confirmed before reliance.
8. REQUIREMENTS
Buyers and tenants may submit structured property Requirements describing what they are looking for.
By submitting a Requirement, you authorise Deal 360 to process that information and make relevant portions available to appropriate agents, brokerages or other Platform participants in accordance with the Platform’s functionality and Privacy Policy.
Submitting a Requirement does not guarantee that a matching property exists, a suitable agent will respond, any particular number of responses will be received, a property will remain available or a transaction will result.
Users should submit genuine Requirements and keep them reasonably current.
9. LISTING INTENT
Owners, landlords and other authorised users may submit a Listing Intent indicating an intention or potential intention to sell, lease or otherwise market a property.
A Listing Intent may be used to identify potentially suitable agents, demand or other opportunities before a property is publicly listed.
Submitting a Listing Intent does not appoint Deal 360 as an agent, appoint any agent automatically, constitute a binding instruction to sell or lease, create an obligation to proceed with a transaction or guarantee proposals, mandates or transaction outcomes.
Where a user appoints an agent or brokerage, that relationship is governed separately between the relevant parties.
10. LEADS AND LEAD ACCESS
Deal 360 may allow eligible professional users to access or unlock buyer, tenant, owner or other opportunities (“Leads”).
Access may depend on subscription level, credits, eligibility, verification, matching criteria, availability and other Platform rules.
A Lead represents information or intent submitted or generated through the Platform. Deal 360 does not guarantee that a Lead will respond, that the person will continue to have the same requirement or intention, that information supplied by a Lead is complete or error-free, exclusivity unless expressly stated, that another professional has not interacted with the same user, that a Lead will appoint an agent, or that a Lead will result in a transaction or commission.
Purchasing or using a credit to unlock a Lead purchases access to the applicable Platform information or functionality, not a guaranteed client, instruction, transaction or commission.
Professional users must use Lead information responsibly and only for appropriate real estate-related engagement.
11. CREDITS
Certain Deal 360 plans or promotions may include Platform credits (“Credits”).
Credits may be used for designated Platform features, including Lead unlocking or other functionality specified by Deal 360.
Unless expressly stated otherwise, Credits have no cash value, cannot be redeemed for cash, cannot be sold or transferred outside permitted brokerage functionality, are not a stored-value account or financial product, may be subject to additional promotional conditions, may be restricted to the account or subscription under which they were issued and may expire or reset according to the applicable plan or promotional terms displayed when issued.
Brokerage plans may permit a shared Credit pool and allocation of Credits to authorised team members.
The brokerage account administrator is responsible for managing internal allocation.
Where a feature can alternatively be purchased directly in AED, the applicable price will be shown before purchase.
12. SUBSCRIPTIONS
Deal 360 may offer free and paid plans for agents, brokerages and other users.
The features, monthly Credits, seats, visibility, access rights and prices associated with each plan are those displayed on the Platform or agreed in a separate written proposal at the time of subscription.
Deal 360 may offer monthly, annual or custom subscriptions.
Unless otherwise stated at checkout or in a separate agreement, a paid subscription begins when the account is activated on the paid plan.
13. EARLY REGISTRATION AND EARLY-ACCESS PRICING
Deal 360 may offer preferential pricing or benefits to qualifying users who register during an early-registration or launch programme.
Where Deal 360 states that an early-registration rate is fixed for 12 months from activation, the applicable subscription rate will remain at that stated rate for the first 12 months following activation, subject to the account remaining eligible and in good standing, continuous subscription to the qualifying plan and any specific terms clearly disclosed when the offer is accepted.
Unless otherwise stated, changing or cancelling a plan may affect eligibility for an early-registration rate.
Before the end of a promotional pricing period, Deal 360 may notify the user of the price applicable to subsequent billing periods where required.
Early registration itself does not constitute payment or activation unless expressly stated.
14. BILLING AND PAYMENT
Prices will be displayed in UAE Dirhams (AED) unless stated otherwise.
Applicable taxes, including VAT where required, may be added or included as indicated at checkout or on the relevant invoice.
Paid services may be processed through third-party payment providers.
By providing a payment method, you authorise the applicable charges associated with your selected service, subscription or purchase.
You must provide accurate billing information and maintain a valid payment method where recurring billing applies.
Deal 360 does not require users to provide payment card details directly where payments are processed securely by an authorised third-party payment provider.
15. SUBSCRIPTION RENEWAL
Where a subscription is described as automatically renewing, it will renew for the applicable billing period until cancelled, subject to applicable law and the terms presented at purchase.
Users may cancel future renewal through the available account functionality or by contacting info@deal360.ae.
Cancellation stops future renewal but does not normally retrospectively cancel a billing period already started, except where required by law or expressly agreed by Deal 360.
16. REFUNDS
Fees properly charged for an activated subscription, consumed Credit, unlocked Lead or completed digital service are generally non-refundable except where required by applicable law, where Deal 360 has charged a user incorrectly, where a duplicate payment has occurred, where Deal 360 expressly agrees otherwise, or under any specific refund right displayed at the time of purchase.
A Lead failing to convert into a transaction, appointment or response does not by itself create a refund entitlement.
Nothing in these Terms limits any mandatory rights available under applicable UAE law.
17. BROKERAGE ACCOUNTS AND SEATS
Brokerage subscriptions may provide team-management functionality, agent linking, active Credit seats, shared Credits, inventory oversight, analytics and related features.
A brokerage administrator may be able to invite or link agents, assign permissions, allocate Credits, view team activity, manage listings, access usage information and manage eligible Platform settings.
Agents linked to a brokerage acknowledge that authorised brokerage administrators may have visibility over professional activity carried out within the brokerage environment, subject to applicable law and the Privacy Policy.
The brokerage is responsible for ensuring that administrator permissions are given only to authorised persons.
18. SEARCH VISIBILITY, RANKING AND PLACEMENT
Different plans may provide different levels of search visibility, ranking, profile placement or feature access.
Deal 360 may use factors including subscription tier, verification status, relevance, location, user intent, listing quality, availability, responsiveness, Platform activity and other quality or matching signals when determining results or visibility.
Terms such as “priority”, “high visibility”, “top visibility” or similar descriptions refer to relative Platform treatment and do not guarantee a specific numerical position, number of impressions, enquiries, Leads or transactions.
19. PRIVATE AND OFF-MARKET OPPORTUNITIES
Deal 360 may facilitate access to properties or opportunities that are not publicly displayed.
Users receiving private or off-market information must treat it appropriately and must not republish, distribute or exploit confidential or restricted information without permission.
“Private”, “exclusive” or “off-market” does not constitute a guarantee that information has never been shared elsewhere or that a user has exclusive transaction rights unless expressly confirmed in writing.
Deal 360 may restrict access to such opportunities based on eligibility, verification, subscription or other Platform criteria.
20. PROPERTY MANAGER
Property Manager may allow users to organise information concerning properties, portfolios, rental income, tenancy dates, renewals, agents or related records.
Property Manager is an organisational and informational tool.
It is not accounting, legal, tax, investment, property-management or financial advice.
Users remain responsible for maintaining official records, verifying figures, complying with contractual and legal obligations and obtaining professional advice where appropriate.
Deal 360 does not guarantee that reminders, calculations, portfolio figures or user-entered information are complete or suitable for statutory, accounting or tax purposes.
21. REFERRAL PROGRAMME
Deal 360 may operate referral programmes from time to time.
Under the current early-access referral programme, a referral qualifies only where the referred account completes registration, successfully completes required verification, activates an eligible paid subscription and remains active for the applicable minimum billing period.
Free, inactive, duplicate, refunded, fraudulent or unverified accounts do not qualify.
Where the Platform states that two successful paid referrals provide 100% off the referrer’s next billing cycle, that reward applies to the referrer’s qualifying active paid plan.
Unless Deal 360 expressly states otherwise, only one 100% billing-cycle discount may apply to a billing cycle, discounts cannot reduce charges below zero, unused referral discounts cannot be exchanged for cash, rewards are non-transferable, self-referrals and referrals between accounts under common control may be excluded, and Deal 360 may withhold or reverse rewards in cases of fraud, manipulation, cancellation, refund or abuse.
Deal 360 may change, pause or end promotional referral programmes prospectively.
Earned and confirmed rewards will be treated according to the terms applicable when they were earned.
22. PROMOTIONAL AND COMPLIMENTARY CREDITS
Deal 360 may provide complimentary Credits for activities such as completing profiles, verification, uploading qualifying verified inventory or participating in launch programmes.
Promotional Credits are issued only after applicable qualification requirements are met, may be capped per account, are non-transferable except where expressly permitted, have no cash value and may be withdrawn where obtained through manipulation, duplicate listings, false information or other abuse.
23. COMMUNICATIONS AND MESSAGING
Deal 360 may provide messaging or communication functionality between users.
You must not use the Platform to send spam, harassment or threats, unlawful marketing, deceptive communications, discriminatory content, malware or malicious links, or communications unrelated to legitimate Platform activity.
Deal 360 may use reasonable measures to prevent abuse, fraud and misuse.
24. USER CONTENT
“User Content” means information, listings, descriptions, photographs, documents, messages, profile information and other material submitted to Deal 360.
You retain ownership of your User Content.
By submitting User Content, you grant Deal 360 a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, format, display and distribute that content to the extent reasonably required to operate, improve, promote and provide the Platform and its services.
You confirm that you have all rights and permissions necessary to provide the User Content.
This licence ends when the content is deleted from our systems except where retention is reasonably required for backups, legal obligations, dispute management, fraud prevention or legitimate business records.
25. INTELLECTUAL PROPERTY
The Deal 360 name, branding, Platform design, software, databases, graphics, interfaces, functionality and Deal 360-created content are owned by or licensed to Deal 360 and are protected by applicable intellectual-property laws.
Except as expressly permitted, you may not copy or reproduce substantial Platform content, reverse engineer Platform technology, scrape or systematically extract Platform data, create competing databases from Platform information, use Deal 360 branding without permission or commercially exploit Deal 360 intellectual property.
26. ACCEPTABLE USE
You must not use the Platform unlawfully or fraudulently; impersonate another person or organisation; create false, duplicate or misleading accounts; manipulate verification, rankings, Credits, referrals or Lead systems; harvest personal information; scrape or automate access without authorisation; interfere with Platform security or operation; upload malware; circumvent access restrictions; use Lead information to build or sell external databases; infringe intellectual-property or privacy rights; engage in discriminatory or abusive behaviour; or use the Platform in a way that could expose Deal 360 or other users to legal or regulatory risk.
27. MONITORING AND ENFORCEMENT
Deal 360 may investigate suspected violations and take proportionate action including requesting information, removing content, restricting features, withholding verification, reversing improperly obtained Credits or rewards, suspending an account or terminating access.
Where appropriate, Deal 360 may cooperate with competent authorities in accordance with applicable law.
28. THIRD-PARTY SERVICES
The Platform may contain links to or integrate services provided by third parties, including payment providers, mapping services, analytics providers, communications services and external websites.
Third-party services may have their own terms and privacy policies.
Deal 360 is not responsible for independent third-party services except to the extent required by applicable law.
29. PLATFORM AVAILABILITY
We aim to provide a reliable service but do not guarantee uninterrupted or error-free availability.
Deal 360 may temporarily restrict access for maintenance, security, upgrades, technical issues or circumstances beyond our reasonable control.
We may update, improve or modify the Platform over time.
30. NO GUARANTEE OF TRANSACTION OUTCOMES
Deal 360 does not guarantee the sale, purchase or rental of any property; property availability; achievement of a particular price; investment performance or return; accuracy of third-party representations; appointment of any agent or brokerage; Lead conversion; commission income; a minimum number of Leads or enquiries unless expressly contracted; financing or mortgage approval; or successful completion of any transaction.
Users are responsible for their own decisions and due diligence.
31. LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.
To the maximum extent permitted by law, Deal 360 will not be liable for indirect, incidental, special or consequential losses arising from use of the Platform, including loss of opportunity, anticipated profit, commission, business or data.
Deal 360 is not responsible for losses resulting from inaccurate information supplied by users or third parties; conduct of agents, brokerages, buyers, tenants, owners or other users; a user’s decision to enter or not enter a property transaction; changes in property value or market conditions; unsuccessful Leads or negotiations; unauthorised account access caused by a user’s failure to secure credentials; or third-party services outside Deal 360’s reasonable control.
Any limitation applies only to the extent permitted under applicable UAE law.
32. INDEMNITY
To the extent permitted by law, business and professional users agree to indemnify Deal 360 against reasonable losses, claims, liabilities and costs resulting from their unlawful use of the Platform, material breach of these Terms, unauthorised or misleading listing, infringement of third-party rights or professional activity conducted through the Platform, except to the extent caused by Deal 360’s own breach or unlawful conduct.
33. SUSPENSION AND TERMINATION
You may stop using Deal 360 at any time.
Deal 360 may suspend or terminate access where reasonably necessary because of material or repeated breach of these Terms, suspected fraud, false verification information, regulatory or legal requirements, security risks, non-payment, misuse of Leads or personal information, or conduct likely to cause material harm to Deal 360 or other users.
Where reasonably practicable and appropriate, Deal 360 may provide notice or an opportunity to remedy a breach.
Termination does not remove payment obligations already incurred.
34. PRIVACY
Deal 360 processes personal information in accordance with its Privacy Policy and applicable data-protection requirements.
Users receiving personal information through the Platform must handle it lawfully and securely and use it only for legitimate purposes connected with the relevant Platform interaction.
35. CHANGES TO THESE TERMS
Deal 360 may update these Terms to reflect changes to the Platform, law, regulation, security requirements or business operations.
The current version will be published on the Platform with an updated “Last Updated” date.
Where a change materially affects an active paid subscription or user rights, Deal 360 will provide reasonable notice where required or appropriate.
Continued use after the effective date of updated Terms constitutes acceptance to the extent permitted by applicable law.
36. GOVERNING LAW AND JURISDICTION
These Terms are governed by the applicable laws of the United Arab Emirates and the Emirate of Dubai.
Subject to any mandatory consumer or other jurisdictional rights under applicable law, disputes arising from these Terms or use of Deal 360 will be subject to the competent courts of Dubai, United Arab Emirates.
37. GENERAL PROVISIONS
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.
Failure by Deal 360 to enforce a provision immediately does not constitute a waiver of that provision.
You may not transfer your rights or obligations under these Terms without our consent, except where applicable law provides otherwise.
These Terms, together with the Privacy Policy and any additional terms expressly applicable to a purchased service or promotion, constitute the agreement governing use of the Platform.
38. CONTACT US
Questions, complaints or notices concerning these Terms may be sent to:
Deal 360 Operated by Deal Threesixty Services FZCO Dubai, United Arab Emirates Email: info@deal360.ae